If you pass all checks listed below, you should be able to use Blackboard
with no problems. If any part of the check fails, please contact OU
Help (24/7) at: www.ottawa.edu/ouhelp
for assistance.
Browser
Check
Browser:
Version:
Platform:
Even if you see a "pass"
checkmark when using a browser other than Firefox, please
be aware that Ottawa University supports only Firefox
Latest Channel Release for use with Blackboard. Firefox is
free and is available here: Windows Mac
JavaScript
Check:
Cookies
Check:
Popup
Window
Check:
Port 80
Check:
This check works by trying to download an image through the specified
port. Port 80 is the standard web (http) port.
Java
Check
If
you see nothing to the left (or just a gray box) then Java
functionality is not available.
The version of Java that Blackboard currently supports is 1.7.0_x.
Older versions may work, but if you're experiencing problems with
Blackboard, you may try updating your Java Plug-in.
Plugin Checks
Plugin
Installed
Version
Adobe Flash
Adobe Shockwave
Adobe Reader
Apple QuickTime
RealPlayer
Windows Media Player
If you need further assistance, please contact OU Help (24/7) at: www.ottawa.edu/ouhelp.
Ottawa University thanks Shannon Meisenehimer of the University of Central Missouri for providing the source code.